Some Tips On Avoiding Banking App Fraud.
There is the need for every bank customer to get acquainted with
identity theft prevention tips before and after they download banking
apps to their smartphone.
Having an app from your bank on a smartphone or tablet computer is
incredibly convenient, but you need to watch out for fakes, according to
www.creditcards.com.
The ICT world has become global so you need to get to know certain
things going on globally. About a year ago, owners of Android
smartphones began downloading mobile banking apps from Google’s Android
Market. The apps cost about $1.50 each and connected users with about 40
major banks in the United States, including Bank of America and Wells
Fargo.
However, there was only one problem: The banks hadn’t put them there.
The apps were created by a developer known only as 09Droid whose
identity remains a mystery to this day. Once the fraud was discovered,
Google removed the apps from its marketplace, but not before many users
had downloaded them to their smartphones.
The fraudulent apps were apparently intended simply to milk people
out of $1.50 each. Still the threat of phishing – stealing bank log-in
and password info – was so obvious that many banks recommended that
customers who had downloaded them actually have their mobile service
provider remove the apps from their phones.
The deception was only discovered by a fluke. A mobile banking
software executive happened to be playing with his wife’s Android phone
when he noticed an app from a bank that was one of his clients. He knew
the app couldn’t be legit – because it if were, his own company would
have created it. This raises the alarming possibility that other
fraudulent financial apps could still be out there, undiscovered.
As mobile banking is simply too convenient to ignore, is there a
way to do it safely? Yes, experts say, if you follow a few precautions.
According to www.creditcards.com, there are safety tips you need to know before and after you download your banking app.
Before you download a bank or financial app:
Consider the app store.
Different app stores have different standards for which apps
they’ll offer to the public. Google’s Android Market is famously open,
accepting nearly every app developers submit, while Apple’s App Store
puts apps through rigorous testing first. When the online payment
company mPayy wanted to publish its apps, “we just published our app
to the Android market, while Apple looked at the entire code base and
tried out every feature of the application. We also had to fax our
articles of incorporation to Apple,” says mPayy Chief Executive Officer, Conrad Sheehan.
Though developers love the free-for-all world of the Android
market, users should be cautious when downloading financial apps from
there. One good alternative may be a more “curated” market, such as
Verizon’s Media Store. Another would be to download the app directly
from your financial institution’s website, or follow a link from there
to its Android market app. In Nigeria, it is better you download your
banking app from your bank’s website.
A lot of banking apps will ask if you want to save your password or
stay logged in. You definitely don’t want to do that on a mobile
device.
Check out the source.
If you’re downloading a third-party financial or banking app, check
out the sponsoring company or developer’s website. Look for an “About
Us” page, a privacy policy and a news page, preferably with external
links to articles about the company.
“Find out who owns the domain,” Sheehan advises, adding that, “You can use Whois Lookup to find the owner of any domain.”
There are domain-masking services that, for a fee, will hide the
true owner of a domain, but if you see one of them, that by itself
should raise a red flag.
In addition, check to see if the site itself is clearly written and correctly spelt. “Typos are a remarkably accurate predictor of spoof sites,” he adds.
See what others are saying.
“Most mobile application markets are very good about posting real, live user reviews,” says Steve Schultz, chief operating officer of the mobile financial app, Pageonce.
Look for a large number of reviews because a small number could be
fakes put there by the developers themselves. “You should also search
social networking sites and check out the Twitter stream about it,”
Schultz says.
What if there aren’t many – or any – user reviews? “You don’t ever
want to be the first person to try out a banking app,” Sheehan says.
Try a bookmark instead.
Before downloading a banking app, find out if you actually need one
to do your online banking. Simply access your bank through your phone’s
browser. If it has an easy-to-use mobile interface, that might work
just as well as an app would have. If you’re using a tablet, even the
traditional website might work fine for you. If you decide to go this
route, it’s smart to create a bookmark, both for convenience and to
avoid the risk of winding up at a spoof site if you later mistype your
bank’s URL by mistake. (Creating a fake site with a typo in the Web
address is a common tactic of fraudsters.)
After you have a bank or financial app:
After downloading your banking app, here are tips to consider to avoid fraud
Password-protect your device. With the growing
popularity of financial mobile apps – not to mention phone-based mobile
payments – you risk financial disaster if your phone or tablet is lost
or stolen. Both the app and the device itself should be protected with a
password to ensure that no one but you can get into your accounts.
“Make sure the password isn’t stored – you want to type it in
each time,” says Chris Wysopal, chief technology officer of the app
security firm, Veracode.
“A lot of banking apps will ask if you want to save your
password or stay logged in. You definitely don’t want to do that on a
mobile device.”
Make sure you know how to remotely wipe your phone or tablet.
If your device is ever lost or stolen, you should remotely “wipe” it –
that is remove all your personal data and restore it to its factory
state.
iPhones and iPads, BlackBerries and Windows 7 devices come with
this capability included in their operating systems, and you can
download Android apps that will do it as well.
Whichever mobile technology you use, it’s a good idea to learn the
steps for remotely wiping your device and write those instructions down
somewhere that will be easy to find. If your device is ever lost or
(especially) stolen. The last thing you want to do is waste time paging
around a website or waiting on hold on a support line trying to find out
how to wipe it while some stranger is out there with access to all your
data.
Don’t use public Wi-Fi for banking. Most
smartphones and tablets can use both wireless Internet and a mobile
provider’s 3G or 4G network. Make sure you’re using the latter and not
the former if you’re banking or doing anything financial via free Wi-Fi
at public places such as restaurants or airports.
Most banking sites and apps have encryption that protects against
the most common forms of online eavesdropping. But that may not be good
enough, Wysopal says. “Potentially, someone on the same Wi-Fi network as
you could do a ‘man-in-the-middle’ attack,” he says. A
man-in-the-middle attack is just what it sounds like: A third party
inserts itself between you and your financial institution and can
collect information about your account –without you ever knowing it
happened.
Be alert to changes in your smartphone’s functioning.
If you download an app, and your phone starts acting differently, such
as responding more slowly to commands or draining its battery more
quickly, that could be a sign of malicious code, Wysopal says.
“Make sure to remove any app that changes the behavior of your phone,” he stresses.
No comments